Champaign, IL

Full Time Portfolio Manager
Fairlawn Real Estate is a dynamic real estate firm that specializes in acquiring, renovating, developing and managing real estate projects in the Midwest United States.  The Portfolio Manager position offers an exciting opportunity to join a growth-oriented organization with a genuinely enjoyable work environment. 

Based in Champaign, Illinois, the Fairlawn team member will be responsible for a portfolio of assets within the Champaign-Urbana market (including nearby communities).  This includes ultimate ownership of property performance as well as involvement in all aspects of leasing, client relations, resident relations, rent collections and general property upkeep.  The Portfolio Manager will work with a local property management team and be responsible for daily operations relating to their portfolio’s performance.

Portfolio Manager Responsibilities:

  • Work with broader Fairlawn team to set market rents, conduct market research and define leasing goals
  • Analyze financial performance of properties within portfolio and communicate with ownership entities as necessary
  • Manage leasing administration including renewals, lease templates and listings content
  • Own onboarding of properties into the portfolio
  • Oversee and support daily operations including: answering calls, scheduling appointments, greeting visitors, showing residences to prospective residents and any necessary paperwork, filing, posting rent, etc.
  • Handle any resident services that need to be escalated to a manager
  • Audit leases, resident files and move-in paperwork to ensure accuracy and completion
  • Maintain good rapport with current and prospective residents
  • Own and ensure completion of all proactive maintenance and services activities including preventative maintenance
  • Audit and approve maintenance and other vendor invoices
  • Have a thorough knowledge of lease terms, specifications and policies
  • Learn, audit and ensure team’s compliance with all Fair Housing Laws including local, state and federal housing regulations

Portfolio Manager Skills and Knowledge Requirements:

  • Previous direct customer service experience required
  • Fluency in a variety of computer applications required (e.g. Microsoft Office Suite)
  • Experience with property management software required (e.g. Buildium, Yardi, Propertyware)
  • Excellent written and verbal communication skills
  • Superior attention to detail, high energy and positive attitude
  • Ability to work independently and also to work closely with other team members
  • Ethical and professional conduct and integrity beyond reproach

Portfolio Manager Education and Previous Employment Requirements:

  • Undergraduate Degree in Finance, Marketing, Business, Economics or Engineering preferred
  • 3 years relevant experience in real estate as a property manager, market manager, leasing manager or leasing agent

Portfolio Manager Additional Requirements:

  • Valid driver’s license and dependable vehicle.  Limited in-town usage of personal vehicle for errands and property visits required, any out-of-County personal mileage reimbursed at the Federal rate
  • Availability to work longer hours and weekends during market turnover in July and August (specific dates vary from year to year) 
  • Must be able to perform the physical functions of the position, not limited to: ability to walk properties, complete physical inspections, deliver resident communications and show properties

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