Please sign in to our Resident Portal to submit a maintenance request:

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After hours emergency request:

217-239-4300

In the request please make sure to include your name, address, and best way to contact you, in addition to a brief description of the problem.

If you would like the repair to be performed as quickly as possible please include permission for us to enter at any time between 9:00 am and 4:00 pm, Monday through Friday. If this permission is not given, an appointment will be scheduled with you by the office and there could be a delay in the repair due to scheduling.