While I was running the Milwaukee half marathon I reflected on the conference I had attended just a few days earlier. There were so many great speakers, but the one I remembered most was a gentleman who had spent most of his working life at Disney (aka a company oftentimes at the forefront of customer service). He spoke of employees creating experiences vs. completing tasks. One inspirational example he gave was of a housekeeper at a Disney hotel tucking in stuffed animals during turn down service so the families would return to a sight that would make them smile.
Please enjoy our two cents on, well, everything…
While everyone on our team shares a passion for real estate, we want to take some time here to share all the passions represented here at Fairlawn. From interior designers to pastry chefs to artists to athletes, we believe we have it all—or at least something close to it!
When you are working tirelessly to grow your company on the foundation of some really great core values, and you truly believe you're doing well, negative online reviews can sting, really bad.
One of our core values here at Fairlawn Real Estate is “Treat all residents, clients, and fellow team members with kindness and respect”. We truly believe that kindness does matter.
Every day when I walk into the office I am greeted by a sign in our lobby that reads, “Throw Kindness Like Confetti”. Now anyone who has any experience with confetti knows that when it gets thrown, it gets everywhere, and usually sticks around for quite a while. (I am still finding shiny bits of confetti in the most random places from a party that happened months ago!).
“The end of a melody is not its goal: but nonetheless, if the melody had not reached its end it would not have reached its goal either.” - Friedrich Nietzsche
Here at Fairlawn Real Estate, we are goal setters. We believe in making SMART goals (Specific, Measurable, Attainable, Realistic, and Time-Bound) and writing them down. According to a recent study on goal-setting, people who write goals down are almost 50% more likely to achieve them- and boy does it feel great to achieve a goal!
If you have ever purchased real estate, chances are you’ve seen it: thumb tacks instead of nails or screws (sidenote, office supplies should never be used in place of hardware), plaster covering a leak from the ceiling, and duct tape, the universal band aid, used on anything but a duct. There are certain things that should never find a home within construction and maintenance – for example, chewing gum is never a solution, extension cords shouldn’t be us